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[ Mandarin Re ]

How Mandarin Re Transformed
Reinsurance Contract
& Claims Management with
Manit Labs

A unified system to manage treaty and facultative contracts, streamline claims, and ensure full visibility across underwriting and compliance workflows.

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  • Client Overview

    Company Type: Global Reinsurer

    Use Case:
    Treaty & Facultative Contracts Management

    Users:
    Underwriters, Compliance Team, Claims Analysts

    Modules Used:

    • Reinsurance Management
    • Contract Lifecycle
    • Claims
    • Accounting
  • Challenge

    Mandarin Re faced operational complexity across key reinsurance processes:

    • Disjointed tools for managing high-volume facultative submissions
    • Manual follow-ups in claims led to delays and approval bottlenecks
    • Lack of centralized tracking for renewals, endorsements, and status updates
  • Solution

    Manit Labs implemented a unified operational platform to structure underwriting workflows and centralize coordination.

    Unified Workspace
    All submissions, communication, and workflow activity are managed in one environment.

    Real-Time Visibility
    Dashboards provide live insight into pipeline activity and team workload.

    Workflow Automation
    Automated routing and standardized workflows reduce manual coordination.
    Open Integrations
    APIs connect existing systems without disrupting current processes.

Results

  • Streamlined claims with faster approvals and clear task ownership

  • Full auditability boosts confidence for underwriters and compliance

  • Proactive renewals reduced last-minute rush and improved relationships

  • One system replaces fragmented tools and duplicate workflows

Client Testimonial

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“ManitLabs built exactly what we needed – a platform tailored to real underwriting. It simplified portfolio tracking, risk evaluation, even bordereaux monitoring. Their team moves fast and listens. Every feature solves a real-world pain point. You can tell it’s made by people who understand underwriting from the inside.”

Andres Obando

Senior Underwriter, Mandarin Re

Real Results Across the
(re)insurance Ecosystem

  • 35%

    Reduction in Case Handling

  • 2x

    Ouicker Time-to-Quote

  • 70%

    Faster Risk Validation

  • 92%

    Agent Satisfaction Score

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